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8,483 Views Message 1 of 15 Email address for complaintsWhat is the email address for complaints
14 REPLIES 14 Distinguished Sageon 08-08-2023 10h46
8,479 Views Message 2 of 15 Re: Email address for complaintsgo to 'help' at top of forum page and then make a complaint
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on 08-08-2023 11h05
8,469 Views Message 3 of 15 Re: Email address for complaintsNo email address just access to a Bot tried that and it directed me to here?
Distinguished Sageon 08-08-2023 11h13
8,462 Views Message 4 of 15 Re: Email address for complaintsthere is no email address you can phone CS 03301234150
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on 08-08-2023 11h33
8,448 Views Message 5 of 15 Re: Email address for complaintsinteresting as they are sending emails which I can't reply to and I want to comment on a complaint that is on going but don't have the time to wait on a phone (which is the issue!). Anyway I tried
on 10-08-2023 6h51
8,378 Views Message 6 of 15 Re: Email address for complaintsRaise the issue with one of the Mods on here - they are very helpful and will do their best to help you with your complaint.
on 10-08-2023 9h43
8,355 Views Message 7 of 15 Re: Email address for complaintsHi @Ttebroc , sorry you've got a complaint with us. Can you elaborate a bit on what you're complaint relates to so we can ensure you get the correct help?
on 10-08-2023 10h37
8,342 Views Message 8 of 15 Re: Email address for complaintsYes the lack of a phone when our BT Hub is down? The EE signal is poor in the area so cannot be relied upon. We were not aware that BT had removed the Land line and saw no drop on the bill to reflect this noting that we had paid for the full fibre/ WiFi installation. To support our parents emergency support we need a land-line.
Distinguished Sageon 10-08-2023 10h40
8,337 Views Message 9 of 15 Re: Email address for complaintsyou have another post about parents landline problem which has replies. posting about same thing twice just causes confusion
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